Enrich your customers'



Notre produit

Our solution

MyConciergeHotel aims to revolutionize concierge services in order to upgrade every hotel guests’ stay.
We offer a personalized concierge platform for every hotel (or hotel group) to plug on its own website so that every provider can sell its services directly to hotel clients online.

MyConciergeHotel automates and simplifies the service reservation process and guarantees security in your payments thanks to our trusted service provider.

Thanks to our API, MyConciergeHotel plugs itself directly into hotel or hotel CRM players to enrich their offer. 

How does it
work ?

Step 1
The hotel compiles a catalog of services it wishes to highlight on its digital platform.

Step 2
Offers are created by local providers; selected from a catalog of existing offers or created by the hotel.

Step 3
After validation by the hotel, the offers are available for booking on the website and offered directly to customers.

Step 4
Each visitor can book and pay in advance or during their stay among the services offered in the E-concierge.

Step 5
Billing and payment are automated. The financial flow is secured with all parties.

Our “A la carte”

Discover the endless list of à la carte services provided to you by MyConciergeHotel.

A Plug & Play tool for automated management

MyConciergeHotel can be integrated directly into the hotel’s existing website, the group’s platform or your loyalty program.

By first involving the partners for the referencing of their services, the MyConciergeHotel tool becomes collaborative and thus allows rapid deployment in different countries and continents.

As payment and billing flows are automated and secure through our partner Stripe, no manipulation of the hotel is necessary.

Who are we?

MyConciergeHotel was born with the merger of 4 companies specializing in the sale of services and the management of digital projects related to the hotel industry.

Our ambition is to help hoteliers in the daily management of their customers while promoting the development of local tourism and the actors present in the territory.

As consumption habits and our lifestyles are constantly changing, MyConciergeHotel supports you in integrating “à la carte” services for hotel guests and in booking and paying for them for an enriched stay and experience.

We can’t wait to introduce you to our services!