Enrich your customers'



Notre produit

Our solution

MyConciergeHotel allows 3, 4 and 5 * hotels to highlight local providers by directly offering their services to customers via the hotel’s website and pre-stay emails.

Thus, customers will be able to organize and personalize their stay by booking and paying for the services offered by registered providers on a single trusted platform.

MyConciergeHotel automates and simplifies the service reservation process and guarantees security in your payments thanks to our trusted service provider.

How does it
work ?

Step 1

The hotel selects the services it wishes to highlight on its platform and offer its customers.

Step 2

Offers are created externally by local providers; selected from a catalog of existing offers or created by the hotel.

Step 3

After validation, each visitor can book and pay in advance or during their stay among the services offered in the E-concierge.

Step 4

Billing and payment are automated and secure. Each transaction is returned to the provider and a commission is assigned to the hotel.

Our “A la carte”

Discover the endless list of à la carte services provided to you by MyConciergeHotel.

A Plug & Play tool for automated management

MyConciergeHotel can be integrated directly into the hotel’s existing website, the group’s platform or your loyalty program.

By first involving the partners for the referencing of their services, the MyConciergeHotel tool becomes collaborative and thus allows rapid deployment in different countries and continents.

As payment and billing flows are automated and secure through our partner Stripe, no manipulation of the hotel is necessary.

Who are we?

MyConciergeHotel was born with the merge of 3 companies:

IPECOM: Company managed by Michel Besnier with a capital of more than 8 million euros. IPECOM holds stakes in several high-tech companies.

ARKEUP: The ARKEUP group includes 5 companies specialising in digital representation of around 600 people. ARKEUP is represented by Pierre Paul Ardile Business Angel who was part of the founding team of Oscaro.com

RIGA: Distribution company led by Alexis Faure with more than 15 years of experience in the sale of digital services.